FAQs

What is the minimum number of days required to order?

We require a minimum of 2 days for all online orders. If you are looking to place an order soon, please reach out to hello@thegrazingtablekw.ca, we'd be happy to see if we can accommodate you! 

 

What are your operating hours?

Tuesday - Saturday 10 am - 4pm

What are your delivery rates? 

$10.00 - Kitchener-Waterloo

$16.00- Baden, Elmira, Breslau

$18.00 - Cambridge

$22.00 - Guelph, Brantford + Distances 30 minutes or more to delivery address

Outside our available areas? No problem- Email us and we can chat!

Can I customize my order? 

Yes, you are able to customize your order. Please indicate any requests upon check out in the "Special instructions" section. Dietary requirements, special requests and flower choices need to be finalized via email 7 days prior to the event.

Can I use your board(s) and/or serveware?

We currently do not rent our boards. All boards are a keepsake and final.

Do you offer table styling with my boards and props?

Absolutely! Whether you purchase a grazing table from us or have another caterer coming in, our grazing stylists are up for hire to style any table! Email for all inquires. 
 

When should we consume your product?

For best quality and enjoyment boxes and platters are best consumed within 3 hours after delivery. We recommend placing box or wrapped board in a cool space if consumption is beyond the 3 hours.  Your Graze can last up to two days stored properly. 

Cancellation and Refund Policy 

If your cancellation is at least 24 hours in advance of your scheduled delivery date, you will be issued a credit for a future order with us.

No refund or credit can be offered once the Graze has been made. 

Orders not picked up will not be refunded or credited. 

 


Don't see your question here?

Email me at hello@thegrazingtablekw.ca. I'd love to hear from you!